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Alpha of Grand Rapids, MI says:

"I started working out recently and needed a new pair of shoes. I went to a local sports store Gazelle Sports. Emily was helping me and took the time to examine how I walked and what shoes would be best shoe for me. A great service I might add. Along with it I asked for one of those Nike + sensors so it can track my running. There are 2 types, the one that works with the iPod Nano that needs a sensor and the one without the sensor that works with the iPod Touch. I didn't realize it at the time there were 2 types and bought the one with the extra sensor, but didn't need it because I have the iPod Touch. So 15 minutes later Emily calls me and tells me I got the wrong product and I spent too much and to come back and they will make it right. Who calls you after a sale and tells you that? Never in my lifetime. They just got a customer for life."